Terms & Conditions

 

Voucher Policies:

No more than one voucher can be redeemed per user. Vouchers are valid for the given product as stated along with the voucher.
For discounts based on vouchers for members from one of ITAMOrg’s partner organisations in a case of signing up for a new membership, the voucher will only be valid for use by access from the given partner organisation. Therefor ITAMOrg reserves the right to cross check member information in cases were partner discounts are used. The cross check will only be with the partner organisation, which the voucher code relates to. In cases of misuse of vouchers ITAMOrg reserves the right to either invoice the new member the full amount of the membership chosen by the newly registered member or the right to cancel the membership fully pending on investigation results done by ITAMOrg or the given partner organisations. In case were the membership is fully cancelled ITAMOrg reserves the right to – pending on investigation results – to deny the person and/or organisation that is in violation of the voucher usage the right to sign up for a new membership for a period of 5 years.
The vouchers applies to new bookings and does not apply to any bookings already made.

Booking & Registration:

Any and all courses, events or conference participations can be booked online for members, by email or phone for everyone. ITAMOrg confirms a booking/registration in writing at a suitable time, set by ITAMOrg. This email will serve as the customer’s proof of booking/registration in any cases of doubt.

Memberships:

On receipt of your online register and payment, ITAMOrg will notify you of your purchase – for free members only registration.
Membership will be activated only when ITAMOrg receives full payment of the membership fee and at this time, your chosen username and password for the members section of the website will be activated.
Members will receive a number of free places at ITAMOrg experience and industry events every year. The event allocation runs from January to December, regardless of the month in which the membership is activated. Free event places are re-set to the full allocation on 1 January every year. Any unused places at the end of the year will be forfeited and will not be carried over.

Payment:

An invoice will be forwarded as soon as any form of participation or a membership is confirmed unless other is agreed upon in writing.
For the participation in an open course, event or conference to be deemed valid payment must be on hand prior to the start date of the course.
All payments must be in Euros unless other is stated on the invoice.
For courses held in-house or on an in-house TTT the invoicing will happen immediately after the contract has been agreed upon by both parties, unless other is agreed upon in writing. Invoicing will besides the course price and exam fee include travel cost, stay and meal expenses for the instructor/trainer. Payment terms will be stated on the invoice.
 
Cancellations, Changes and Withdrawal Participant:
Cancellation for participation in an open course.
Payments for cancellation will still be effective in the situations were:

  • Cancellation is 21 days or more prior to the course start no payment
  • Cancellation is between 8 – 20 days prior to course start: Payment 50 % of the total amount
  • Cancellation is less than 7 days prior to course start: Payment 100 % of the total amount.

Cancellation for participation in an event.
Payments for cancellation will still be effective in the situations were:

  • Cancellation is 10 days or more prior to the start: no payment
  • Cancellation is between 5 – 10 days prior to start Payment 50 % of the total amount
  • Cancellation is less than 5 days prior to start Payment 100 % of the total amount.

Cancellation for participation in a conference.
Payments for cancellation will still be effective in the situations were:

  • Cancellation is 150 days or more prior to the start: no payment
  • Cancellation is between 90 – 150 days prior to start Payment 50 % of the total amount
  • Cancellation is between 90 – 30 days prior to start Payment 75 % of the total amount
  • Cancellation is less than 30 days prior to start Payment 100 % of the total amount.

Changing participants/students:
A participant/student can at any time be substituted by another employee from the same company. In this situation there will be no added costs or fees.

Cancellation of a membership
Cancellations of your membership can be accepted at any time, however, no refund of the annual fee will be given either in part nor full.

READ THE FULL TERMS & CONDITIONS HERE

 

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